Get In Touch

We'd Love to Hear From You

Questions about an order, sizing, or a partnership idea — send it over. We typically reply within 1 to 2 business days.

Emailhello@jenesis2.com

Response TimeWithin 1 to 2 business days

ShippingFree on orders $100+, worldwide

Returns30-day exchange on misprints or sizing

Good to Know

Shipping Information

Production Time: All orders are processed within 5–7 business days.
Processing Time: It takes 2–3 days to prepare your order — printing, adding your name and address, and getting it ready to ship.
Shipping Time: You'll receive your order 5–15 business days from the date it ships, not the date the order is placed.
Shipping Fee: Calculated based on the size and weight of your order and your location.
Free Shipping: We offer free shipping on orders over $100.
Tracking Number: Once available, we'll send your tracking number with your confirmation email so you can follow your package online.
Worldwide Shipping: Jenesis2 ships to over 100 countries. Rates and delivery times may vary by country or region.